We will accept return merchandise within 14 days of receipt when it is in a NEW and UNUSED condition and with its original packaging.
Returns are at your cost. (Please note that items purchased as Christmas presents will be accepted back after 10 days (But no more than 21 days) as Christmas is clearly an exception).
Due to the nature of the sport we will not replace broken skateboard decks. This does not affect your statutory rights.
IF YOU DO SNAP A BOARD EMAIL HELLO@ALTARSKATESHOP.CO.UK WITH PHOTOS AND WE WILL DECIDE IF FAULTY
SHIPPING IS FREE ON ALL ORDERS!
FREE (JESSUP) GRIP WITH EVERY DECK ORDERED
FREE STICKERS WITH EVERY ORDER
PLEASE ALLOW 1-2 WORKING DAYS ON ALL ITEMS (CUT OFF TIME FOR NEXT DAY IS 2PM)
FIRST CLASS DELIVERY ON ALL ITEMS OR NEXT DAY COURIER ON LARGER ITEMS, IE DECKS/COMPLETES
SIGNED FOR ON BIGGER AND EXPENSIVE ITEMS (Decks and bigger orders)
IF YOU HAVE ORDERED SOMETHING THAT IS NOT IN STOCK PLEASE ALLOW 4-5 WORKING DAYS