Terms & Conditions

Thank you for shopping with us here at Altar Skateshop

If you are not entirely satisfied with your purchase, we're here to help.

 Returns

  • You have 14 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Skateboard Decks (Once Gripped) cannot be returned.

 Refunds/Exchanges

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate an exchange or refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
  • Normally within 5 to 7 days.

 Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
  • Contact us for your tracking numbers if your worried about an item going missing or taking to long to arrive
  • We are not responsible if you give us the incorect address
  • All orders go out signed for and have tracking infomation

 Contact Us

  • If you have any questions on how to return your item to us, Contact Us
  • Chat is in bottom right hand corner
  • Contact us @altar_skate_shop on instagram
  • Contact us by calling 07506171542

 Items Not Eligible

  • Skateboard decks once gripped and/or assembled are none refundable. Unless it's a manufacturer defect. In this case we will document all issues and feed back to supplier for the final decision.
  • Sale items are non-refundable

 Sale Items

  • Sale items are non-refundable